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Watch Out For Ex-Employee References

Most employers know that if bad things are said about a prior employee upon inquiry from another, prospective employer, one may be facing a lawsuit by the employee for defamation and other torts. It's now more complicated. The California Supreme Court recently held that a former employer may be held liable for providing a recommendation which fails to disclose adverse information, if the failure presents a substantial, foreseeable risk of physical injury to someone. (In that case, a molestation victim sued a former employer who gave letters of recommendation regarding a former employee, a school vice principal, without disclosing prior charges of sexual misconduct.) The Court opined that it was not nondisclosure itself that invoked liability; liability is invoked once an employer elects to convey a recommendation, and yet does so inaccurately or incompletely. Therefore, it appears that a "no comment" letter which merely verifies basic employment date is still a safe harbor.

Ross' Review: Prudent employers adopt a policy against any employee recommendations, and provide merely dates of employment and job title at the time of separation. Such a policy, if followed, does not reflect positively or negatively on any one employee. Even if pressed for an opinion, an employer should go no further than stating that a given employee "is" or "is not" eligible for rehire without justifying details. Going further can only increase liability risks.